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Terms and Conditions

Terms and Conditions

Generally

Free shipping on orders over SEK 499 (Sweden, Denmark, Finland) for Norway and Iceland the custom clearance will be added.

All prices on the website are inclusive of mothers. All goods remain the property of MiLLE W NORDISK DESIGN AB until full payment has been received by the company. All attempts at fraud are reported to the police.

MiLLE W NORDISK DESIGN reserves the right to cancel a purchase if fraud is suspected.

MiLLE W NORDISK DESIGN AB reserves itself for any printing errors such as price, size, number of products in stock on this website. We also cannot 100% guarantee that all images accurately reflect the appearance of the products.

Payment method

You can choose between the following payment methods:

 

1. Klarna Checkout

 

2. Direct payment via your Internet bank: Handelsbanken, Nordea or Swedbank.

 

3. Partial payment via Klarna.

 

4. Card payment with VISA, MasterCard or American Express.

 

5. Paypal

 

6. Invoice

 

Deliveries

Our deliveries are sent with DHL in the first place. The package is delivered to your nearest agent, we proceed according to the postal code that you enter when ordering. Our normal delivery time is approx. 4-6 working days depending on stock status.

Please contact our customer service:

Then we will help you!

Item not received

We charge SEK 200 for goods not received. If you changed your mind when the package has been sent from us, you must receive the package and send it back to us, otherwise it will be registered as not received and charged automatically.

Transport damage

All packages that leave us are insured. If the package and/or contents are damaged when you receive it, report it immediately to the location. If you have opened the package and discover damage, please contact us. When you return goods to us, you bear the transport risk yourself. If the item should arrive damaged, you can send it back to us so we can send you a new product, the cost of shipping in the case of a broken item is covered by us.

Right of withdrawal

You have a full right of withdrawal 30 days from when you received the item, provided that you have not used the item and that it is returned in undamaged condition and in the original packaging.

Force Majeure

millewnordiskdesign.com is exempt from penalty for failure to fulfill a certain obligation according to this agreement, if the failure is based on an exculpatory circumstance as described below and the circumstance prevents, hinders or delays fulfillment. Such as liberating circumstance shall be considered i.a. action or omission by an authority, new or amended legislation, conflict in the labor market, blockade, fire, flood, sabotage, major accident or other type of natural disaster. Force majeure includes authority decisions that affect the market and products negatively, e.g. restrictions in indication, warning texts, sales bans, etc., abnormal decline in the market and if the company is exposed to criminal activity that affects the business.

Returns and exchanges

millewnordiskdesign.com applies a right of withdrawal of 30 days. This means that you can send back your goods a full 30 days after you have received them. To be able to return the goods, they must be in unaltered condition and in the original packaging, if any. We charge a fixed return fee of SEK 69 and SEK 150 for returns. Please contact customer service for detailed instructions regarding returns.

If you exercise your right of withdrawal, however, you pay the shipping cost back to millewnordiskdesign.se yourself.

If the item is bulky or if the weight of the package exceeds what can be received at a drop-off point, you will also be charged a pick-up cost regardless of whether the item is picked up at your home or business address.

Open purchase does not apply to the purchase of gift cards.

Certain exceptions to the right of withdrawal may occur if the item is specially manufactured or otherwise adapted to you.

MiLLE W NORDISK DESIGN AB (Org nr: 556859-3692)

Mossängsvägen 2

429 34 Kullavik